Keeping track of your orders and shipments is paramount to your business’ growth and success. For a single item, like a t-shirt, traceable details span raw materials, production, storage, and transportation. Track and Trace technology has stepped in as the solution for managing shipper anxieties, offering clarity across every touchpoint of a supply chain—from manufacturing and warehouses to ecommerce fulfillment. It’s an expanding solution set that is projected to grow into a $4.8 billion market by 2029.
By tracing material origins, assessing sustainable practices, and optimizing modes of delivery options, companies can create a transparent supply chain that supports both sustainability and brand trust: a core recipe in customer retention and success. For supply chains, implementing robust Track and Trace functionality can transform D365 shipping complexity into actionable insights and measurable impact.
What Is Track and Trace?
Track and Trace is visibility. It’s a system that enables businesses to locate and monitor the movement of their goods and assets throughout the supply chain. In essence: it’s the virtual set of eyes used to track orders once they leave a shipper’s bay doors, passing into the carrier’s hands. This system is pivotal in monitoring the smooth transit of items, providing data on their whereabouts and condition – including delays and unforeseen bottlenecks.
When you track an order, you’re following its journey as it makes its way to its delivery destination. Tracing a package means following its journey backwards to address a customer’s concern.
When integrated into an ERP system like Microsoft Dynamics 365, they become key components in reducing the risk of lost or misplaced items; significantly enhancing customer satisfaction by providing reliable delivery estimates, while seamlessly integrating with critical enterprise-level data sets like demand planning, order management, and omnichannel integration.
HOW TRACK AND TRACE TECHNOLOGIES ENHANCE D365 USABILITY FOR SHIPPERS
When Track and Trace technologies seamlessly integrate with D365, they act as extensions beyond traditional shipping solutions - empowering shippers with enhanced functionality for streamlined operations and decision-making. For NMB Gateway for Parcel users, it can integrate with shipping interfaces like the Packing Workbench to offer an added layer of confidence when pressing the ‘Ship’ button. How? By leveraging Track and Trace’s varying levels of technology to deliver seamless, state-of-the-art, and accurate carrier information.
GPS Tracking
GPS provides real-time location data for vehicles and shipments, enabling D365 users to optimize routes, track deliveries, and manage fleets with precision. When paired with a comprehensive carrier library, it presents supply chain professionals with a much clearer picture of when and how to call upon certain carrier services. Its integration delivers actionable insights directly within the platform, improving delivery accuracy and overall efficiency.
RFID Tracking
RFID automates data collection, minimizing manual errors and accelerating processes like inventory management and asset tracking. Integrated with D365, it provides instant updates on scanned and serialized items, enhancing visibility and control without requiring line-of-sight.
Barcode Scanning
Barcode scanning offers a simple, cost-effective solution for managing goods. Integrated into D365, it enables quick and accurate updates, ensuring shippers can track items at every supply chain stage.
IoT Solutions
IoT combines advanced technologies like GPS, Wi-Fi, and BLE to deliver end-to-end asset tracking. Within D365, IoT enables shippers to monitor real-time asset conditions and movements, whether indoors or outdoors, providing unmatched flexibility and scalability.
PROACTIVE COMMUNICATION
Real-time visibility and constant, consistent monitoring are now critical for supply chain operations to stay ahead of the game. With NMB Gateway for Parcel’s integrated Track and Trace capabilities, you can transform your logistics operations into a streamlined, transparent, and efficient powerhouse – all within the comfort of native Microsoft D365 screens.
NMB Gateway for Parcel with integrated Track and Trace means supply chain professionals can confidently answer critical questions:
Where is my shipment right now?
Is my delivery on time?
Is it a good time for shipping sensitive goods?
Has my shipment been successfully received?
THE BENEFITS
Track and Trace isn’t just a tool; it’s a game-changer for businesses looking to scale smarter.
Trust Reinforcement: Consistency, accuracy, and proactive communication promotes commercial success amongst new and existing customers.
Real-time visibility: Gain 360-degree transparency to optimize every step of your logistics chain.
Cost Reduction: Intelligent routing powered by carrier-monitored GPS reduces fuel and transportation costs.
Superior Customer Service: Provide real-time shipment updates and precise ETAs to your customers.
Stronger Inventory Control: Automate inventory tracking to improve planning and reduce manual tasks.
Bottleneck Insights: Identify delays, inefficiencies, and other pain points in real time to proactively address issues.
Increased Security: Safeguard your shipments with detailed tracking and instant notifications.
READY TO ELEVATE YOUR SUPPLY CHAIN?
Integrating Track and Trace functionality directly into native Dynamics 365 screens empowers supply chain teams with seamless, real-time insights within a familiar interface. With NMB Gateway for Parcel, you can pack, ship, and track your shipments – all within D365.
Adding NMB’s native integration streamlines supply chain operations by enabling quick access to shipment locations, statuses, and conditions without switching systems. It enhances decision-making, reduces delays, identifies bottlenecks, and improves inventory accuracy, resulting in a more agile and efficient supply chain.
NMB Gateway for Parcel’s Track and Trace is fully integrated with these major carriers:
CONCLUSION
For shippers, Track and Trace technology isn’t a ‘nice-to-have’ feature anymore – it’s the proactive answer to customer retention and corporate growth. It’s an essential tool for maximizing the potential of a D365 shipping solution, providing real-time visibility into shipments, enhancing operational efficiency, and ensuring seamless coordination across supply chain touchpoints. By integrating Track and Trace into D365 solutions like NMB Gateway for Parcel, businesses gain actionable insights, improve delivery accuracy, and reduce item-level risks that could be the difference between a satisfied customer, or one that looks elsewhere. This transparency not only supports better decision-making but also builds trust with customers, making it a critical component for modern shipping success.
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