You can't optimize what you can't see.
Fragmented tracking data, disconnected carrier systems, and poor data visibility make it almost impossible to manage operations efficiently and respond to customer demands.
NMB Nexus brings shipment statuses, tracking updates, carrier events, and transportation insights directly into Dynamics 365, giving your team a centralized view of every order from fulfillment through delivery. It means your teams can resolve issues faster, improve customer communication, and make more informed operational decisions.
Lost Visibility, Lost Opportunities
Shipping data scattered
When carrier costs and tracking information stays in carrier portals, TMS platforms, emails, and spreadsheets rather than within D365, your teams become detectives: trying to find the single source of truth.
Reactive shipping doesn’t work
Your teams may not know when a shipment is delayed, in transit, delivered, or experiencing an exception until your customers tell you. It’s a reactive problem-solving strategy that immediately harms customer satisfaction scores.
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Receive Costs, Tracking Numbers & Tracking URLs
Automatically receive carrier costs, tracking numbers, and tracking URLs directly within Dynamics 365 as shipments are processed. Eliminate manual updates and ensure shipping, customer service, and finance teams have immediate, real-time access to shipping details.
Customer Notifications
Keep customers informed throughout the shipping journey with automated notifications for shipment confirmation, tracking updates, delivery milestones, and exceptions. Improve communication while reducing "Where is my order?" inquiries.
Real-Time Track & Trace Visibility
Keep track of shipments as they move through the carrier network with real-time tracking events and status updates. Gain end-to-end visibility across orders, shipments, and carriers without leaving Dynamics 365.
Delivery Status & Proof of Delivery
Access delivery confirmations, timestamps, and proof of delivery information directly from D365. Quickly verify successful deliveries, resolve customer inquiries, and maintain a single-source audit trail for every shipment.
NMB Nexus enhances shipping visibility in Dynamics 365 by bringing shipment status, carrier updates, tracking events, freight information, and compliance data into a single, centralized platform. With real-time insight from order creation through final delivery, teams can monitor every shipment, proactively manage exceptions, and keep customers informed without leaving D365.
The result: a unified D365 shipping experience that provides complete visibility from shipment creation through final delivery, helping teams make faster decisions and deliver a better customer experience.
Break down visibility silos
Resources
Shipping across stormy seas?
Successful businesses need systems in place that allow them to have complete control and visibility over every touchpoint along their entire supply chain operation. Without the proper planning and management tools, shippers can be blindsided by unforeseen circumstances, such as those created by the current geopolitical climate. Those impacts can slow (or completely shut down) distribution workflows.