RIGHT NOW CONSUMERISM
Consumerism has changed. Target audiences and omnichannel shoppers are driving the “right now” mentality, which demands easy access to products, seamless buying experiences across channels, and most importantly: fast and efficient delivery—all backed by exceptional customer support.
As retailers, anticipating demand forecasts and peak season fluctuations while managing production benchmarks are vital components to a supply chain’s success. With e-commerce continuing to grow in popularity around the world, more shoppers are taking the time to evaluate a business’ ethos. They’re craving increased transparency into supply chain and manufacturer’s logistics channels; wanting to know how their products are made, handled, and delivered.
OPTIMIZING FULFILLMENT
This means understanding and adapting every inch of your supply chain; anticipating peak season fluctuations and adjusting shipping workflows from procurement to last-mile delivery, including reverse logistics. Overproduction can also result from poor inventory planning and overstock; often resulting from poor data analytics. Tracking stock levels, streamlining procurement processes, and facilitating demand forecasting allows you to optimize your inventory levels, minimize any stockouts or overstock situations, enhance your order accuracy, and improve your overall efficiency in inventory management.
Supply chains can falter when critical systems fail to connect at key points in your business’ fulfillment strategy, creating delays, increasing costs, and eroding your customers’ experience.
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Shipping and freight managed outside D365, leading to disconnected workflows and limited cost control
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Compliance checks performed too late, increasing risk, delays, and penalties
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Manual freight reconciliation, driving inefficiency and margin leakage
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Fragmented visibility, making it difficult to act quickly, scale confidently, or meet delivery promises
Every business is unique. No matter your size or sales channels, success comes down to mastering the core elements of shipping, fulfillment, and compliance so they all come together, working together to help you ship smarter, faster.
Microsoft Dynamics 365 Supply Chain Management connects merchandising, inventory, supply chain, finance, and store operations, giving you a single source of truth and reducing silos—but what about shipping?
NMB D365 Solution Suite
Our solution suite embraces the future of supply chain management, bringing all of your retail shipping needs together, in a single platform.
UNIFY TOUCHPOINTS
Bring real-time shipping, freight, compliance, and carrier management into the same workflow as order, inventory, and finance processes. Operate from a single source of truth instead of jumping between systems.
SCALABLE
Breaking into new markets, adding fulfillment centers, or support additional sales channels? NMB applies consistent workflows for compliance, documentation, rating, and shipping—so we’re ready to grow with you!
COMPLIANCE LED, NOT REACTIVE
Apply system‑driven holds to orders that fail compliance checks. Ensure customs documentation, export controls, and Dangerous Goods requirements are met every time, even as volumes scale or regulations change.
ENHANCED ORDER MANAGEMENT
Access carrier rate shopping at order entry, through a connected e-commerce operation or at packing.
FINANCIAL CONTROL
Configure customer freight charges, reconcile carrier invoices, and apply automated D365 financial tracking.
VISIBILITY & TRACKING
Monitor shipments across all modes and keep customers informed using real-time tracking and email notifications.
WAREHOUSE OPTIMIZATION
Pack smarter. Streamline your packing workflows in D365 using a centralized packing workbench that seamlessly integrates with scales, scanners, and the WMS Mobile App.
REGULATORY COMPLIANCE
Embed automated compliance by screening restricted parties, applying order holds, managing customs documentation, and ensuring complete hazmat/dangerous goods compliance.
INTELLIGENT CARRIER SELECTION
Shipping parcel and LTL? Connect with the carriers you need, when you need them via full API integration that keeps you carrier compliant!
CORE BENEFITS
Improved visibility to predict fulfillment performance and inventory levels
Real-time shipping execution inside D365 to protect margins and customer experience
Rate optimization across parcel, LTL, and omnichannel fulfillment
Compliance controls to prevent order processing and cross-border delays
KEYS TO SUCCESS
INVENTORY MANAGEMENT INTEGRATION
Struggling to manage inventory levels while avoiding overstocking? It’s a balancing act that ties up capital and increases carrying costs, while stockouts lead to lost sales and poor customer satisfaction scores. Today’s retailers need complete visibility over their supply chain—preventing costly expedited shipping by balancing inventory costs with freight expenses. With native integration to inventory and WMS processes in Dynamics 365, you gain real‑time alignment between stock levels, warehouse execution, and fulfillment decisions.
SCREENING ETHICS
Incorporating customer and vendor compliance screening into your D365 supply chain operation promotes sustainable growth for you and your business. By ensuring that products meet regulatory and ethical standards, retailers can position themselves as responsible market leaders, enhancing their competitiveness and long-term success.
LOAD OPTIMIZATION
Retailers are rarely moving one order at time—often consolidating multi-order and multi-leg shipments. Grouping parcel orders and maximizing transportation capacity makes load optimization and consolidation simple; especially when D365 SCM is paired to an enterprise TMS solution. Even better: an integrated TMS that offers advanced LTL and FTL shipping management options that offers complete supply chain visibility, reducing the number of shipments required and lowering overall freight costs.
CARRIER COST SAVINGS
Modern fulfillment demands speed, precision, and cost control at scale. Rate shopping supports all three, providing a foundation for processing high‑volume parcel and LTL shipments quickly, at the most competitive cost. It enables retailers to instantly compare carrier rates, optimize loads, and select the correct service level for every shipment. The result is faster execution, lower shipping costs, and smarter carrier decisions, fully compatible with both standard and advanced warehouse operations.
FREIGHT AUDITING AND CARRIER INVOICE RECONCILIATION
Invoice discrepancies, billing errors, and lost revenue can dig deep into profit margins. Automating the auditing and reconciliation of freight invoices prevents overcharging, while maximizing cost-saving opportunities.
PARCEL & LTL SHIPPING REIMAGINED
Global supply chains are under mounting pressure to deliver faster, leaner, and more transparent operations. While Microsoft Dynamics 365 Finance and Supply Chain Management serves as a powerful foundation for managing end-to-end processes, its standard capabilities often fall short for complex shipping needs.
To bridge these gaps, retail-driven supply chain operators are increasingly turning towards specialized ISV solutions that integrate seamlessly with D365, extending its basic functionality with advanced features like carrier optimization, workflow automation, and freight cost management. The result is a more agile, configurable shipping environment that’s built to last.